After Sales

Call +44 (0) 871 230 1324

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Technical Support

With total commitment to providing a comprehensive range of dedicated aftersales support services, Optare Technical Support is your first, and only, point of call for everything you need to keep your vehicles on the road.

The Optare Technical Support aftersales division provides a rapid response to service and maintenance support issues.

We have invested in state-of-the-art Service Centres in Rotherham and Thurrock, with further strategic locations planned for the near future, as well as a team of field-based, fully trained and equipped mobile Service Technicians to provide on-site support.

We offer a complete service for the calibration, sealing and testing of tachograph installations and other specialist equipment such as air conditioning systems, keeping your vehicles on the road.


Parts

Optare's Parts Portal (online parts catalogue service) provides our customers with a simple, direct ordering facility from the comfort of their desk, 24 hours a day, seven days a week.

Parts Order Hotline: +44(0) 871 230 1324 


Training

We offer a common-sense approach to technician training, centred around appropriate maintenance and diagnostic techniques. 

We also offer specialist courses on many major components and systems, such as automatic transmissions and air conditioning.


Service Centre Network

Australia
Tel: 0061 429 527780
Email: mailto:shannon.taylor@optare.com

Netherlands
AB-BC Bus:
Middenweg, 25
4631ST Hoogerheide
Netherlands
Tel: 0031 (0)6 22 74 80 60
Email: info@ab-bc.nl
Website: www.ab-bc.nl

South Africa
Busmark 2000: 
13 Foden Street
Aureus
P.O.Box 568
Randfontein
1760
South Africa
Tel: 0027 11 412 2927 / 8
Fax: 0027 11 412 3122
Email: info@busmark.co.za
Website: 

Sweden
BK Invest AB: 
Industrivägen 11
473 31 Henän
Tel: 0046 (0)304 375 00
Fax: 0046 (0)304 321 91
Email: info@bkinvest.se
Website: www.bkinvest.se

Switzerland
Altrobus AG
Wangenstrasse 102
CH-3018 Bern
Tel: 0041(0)31 996 63 76
Fax: 0041(0)31 996 63 60
Email: info@altrobus.ch
Website: www.altrobus.ch
 
UK - London
Unit 9, Eurocourt
Oliver Close, West Thurrock, 
RM20 3EE
United Kingdom
Tel: +44 (0)1708 896860
Fax: +44 (0)1708 869920
Email: london.service@optare.com

UK - Manchester
Trafford Park
Manchester
M17 1HG
Tel: + 44(0)1618727772
Email: manchester.service@optare.com

UK - Rotherham
Denby Way
Hellaby
Rotherham, South Yorkshire
S66 8HR, United Kingdom
Tel: +44 (0)1709 535101
Fax: +44 (0)1709 739680
Email:
rotherham.service@optare.com