Optare is committed to product and service excellence; designing, producing and delivering buses that meet market quality and performance criteria.
We work with our customers to ensure that our products and services meet their requirements and expectations by:
– Building and maintaining the management system through regular reviews of the systems to continuously improve,
– Continuously improving product designs, performance, reliability and after-market services,
– Training and development of employees,
– Developing partnerships with our suppliers,
– Recognizing that Quality is the responsibility of every employee extending from the Board of Directors and it is the duty of all employees to ensure these commitments are fulfilled.
All departments within our organisation work together closely to achieve product and service excellence.
The Quality Management System (QMS) and Policy will be reviewed to assess its effectiveness and opportunities for improvement
This policy is fundamental to the company’s operations. Therefore all levels of the company actively support the Quality Department in its implementation.