Ashok Leyland today announced a further commitment to the regeneration of the UK Bus manufacturer Optare. Branded as Optare’s “Customer focused business excellence program” the multi-million pound investment will address business capability and product portfolio to deliver manufacturing improvements and reinforce the aftermarket support network.
Driven by the new Optare leadership team our strategic 3 year customer service commitment plan will engage stakeholders and business partners in the facilitation of significant change delivering business excellence. This transformation programme has already started and is building a lean and efficient organisation which will deliver quality buses on time with the appropriate aftermarket support.
Commenting on the announcement Ashok Leyland Senior Vice President Global Bus Thyagarajan Venkataraman said, “We have listened to the voice of the loyal Optare customers and are delighted to support Optare’s evolution and long term commitment to the Bus industry. Ashok Leyland and Optare’s new management team have aspirations for Optare to become our Global Centre of Excellence for buses.”